Although the Coronavirus is putting us all in lockdown, I think the job that Lucy Robinson has done is excellent. Thank you very much.
I am incredibly grateful for the kind, caring and helpful approach that Lucy Robinson and everyone else in your company showed throughout any correspondence and contact I have had with you. This was on top of your professionalism,efficiency and clarity. Thank you all for supporting my family and I to manage the estate of my late mother. We all really appreciate all that you have done.
I was extremely happy with the level of service from Nadine and rapidity of it, especially in the circumstances of distance working, and of course, grateful that your firm accommodated me in signing and providing info electronically.
Nadine Ashford was extremely efficient and thorough in helping with the sale and purchase of our properties. She took time to explain when we were unsure and made the whole process very easy for us. This is the second time we’ve used Nadine and wouldn’t hesitate to recommend her to others. Thank you Nadine!
I have had several dealings with other firms of solicitors on family matters and other situations as well. I have to say that the firm Lucy Robinson represents are ‘top of the range’ with regard to the way you deal with matters, as also are your colleagues. So a big ‘thank you’ for your kind, efficient and very helpful manner in which you have been dealing with us on this matter.
I thought it was the best one from all the websites I checked out and it was.
At some stages it seemed like we would never reach a conclusion or indeed see the project proceed, so it is very satisfying to have reached this stage. I would like to thank you, Richard, for acting for us and for the manner in which you have done so; you have provided us with an excellent service.
At all times the courtesy and understanding extended to me has been beyond reproach. My grateful thanks for that.
Kind staff and excellent service.
Very happy with service provided especially when problems arose. Very professional at all times and easy to deal with so no comments regarding improvement. Thank you to Nadine in particular for excellent service and advice. Would definitely use your services again.
Mary Browne made me feel very at ease with her approach during the process of my consent order. I found her work of excellent quality and she knew the process we would have to go through very well. I cannot recommend Mary Browne highly enough.
Hayley has looked after my injury claim and has been just wonderful. Finalising a very successful outcome. I have been kept in the picture and have been given good and sound advice. I cannot recommend her more highly. One hopes that we will not need the services of a solicitor again, but if I do, it is Hayley that I will contact.
I am so grateful for all of Chris Kingham’s support and guidance on what has been a stressful but necessary course of action.
I would also like to thank his secretary,Katie, who has always been approachable and professional to me especially when I was probably frustrated with it all at times.
A great team and a great firm!
"Re: Jeremy Sogno"
It was a random choice but I was very happy I made it. The staff were very approachable, efficient and sympathetic and this helped me relax under difficult circumstances. I really felt I had a listening and caring ear throughout my concerns.
I would like to thank you (Nicky Davies) so much for the manner in which you have dealt with my property transactions. The road has been long and tortuous, but throughout you have been very professional, courteous and good natured. I appreciated all your efforts and am very happy to give 5 star ratings to all the questions on your questionnaire.
I am visually handicapped and was particularly impressed by your staff’s use of large print. I also remarked on several occasions how refreshing it was to have telephone calls and messages answered so promptly. Thank you.
Impressed by website in terms of layout and clarity. Also impressed by painting in waiting area – made clear it was a friendly practice.
"Re: Stuart Grace"
Mr Grace was understanding, helpful and caring, showing me compassion at all times.Thank you very much.
"Re: Jackie Alexander"
I thanked Jackie Alexander at the end of our meeting for her excellent handling of this matter throughout and her most friendly and informative approach to the revision of my will. I am delighted to put this on record.
"Re: Lucy Robinson"
I thought that I would send you a quick email just to say thank you for all the work that you have just done for us.I have been very impressed with the thorough, honest and professional approach that you have had, it has been much appreciated and we will most certainly use you again when the time arises.