We just wanted to drop you a line Nadine to say thank you for making our house sale such a positive experience.

When completing your survey, we would have liked to have entered 6 out of 5 for all of the categories however we weren’t sure how your data team would enter that, and we didn’t want our 100% score not to be reflected in your performance statistics.

Question 8 asks if we have any observations on how you might improve the service – from our experience there is nothing that could be improved – just carry on doing what you’re doing.

We have bought and sold on a number of occasions over the years and have never received such a positive, professional but also common sense approach from our legal advisor.

Stand out points would be your fast response to our queries and your can-do approach all of which maintained the development of the sale and we would definitely recommend your service.

We appreciate during the stamp-duty holiday conveyancing workloads are high, however, from our experience we have never had such a good service.

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